HomeAbout RampellSoftConsultingContact Us




What it is-

Instant Answer (IA) is an incredibly useful tool for answering AOL Instant Messages when you're away from your computer. At the very basic level, Instant Answer is an answering machine for Instant Messages. When you are logged on to America Online, other people think that you're sitting at your computer. But if you're not at your computer, people who send you instant messages have no way of figuring that out. What often happens is a situation like this:

With Instant Answer, you will never have that problem again. When you leave your computer unattended, simply turn IA on, and messages will be answered automatically. IA can even turn itself on automatically, so if you forget to turn it on, your messages will still be answered automatically. Here's how the previous situation would be addressed by IA:

But that is just one of IA's many features. Not only can you change what message is sent by IA, but you can create different messages for different people. Leave one message that only friends will get, leave another for family, and even ignore certain people.

Using IA-

When IA is installed, it puts up a blue and red icon in the menubar when AOL is running:

Select the IA menu, and this is what you'll see:

The different features are explained here:

Activate IA: Toggles IA on or off. When IA is on, you'll see a checkmark next to this item and the IA icon will look like this:

The lightning bolt indicates that IA is active.

Load set...: IA has the ability to store differents "sets" of preferences. This feature will be explained later, in the section about the preferences dialog.

Preferences: Access IA's set of preferences.

Answer Old IMs: This preference determines whether IA should respond to IMs that were received before IA was activated. Suppose that you have 10 IMs on your screen, and each one needs a response. If you turn IA on, and this feature is activated, all of them will be answered. If you turn this feature off, then none of them will be answered; only new IMs (i.e. IMs received after IA is activated) will be answered.

UK Version: Turn this on if you live in the UK and are using the UK version of AOL.

Include IA Info: Append a "Sent by Instant Answer" message to every response that IA sends out. This feature cannot be deactivated in the trial version; once you purchase IA, you can turn this off.

Enter Code: Once you have purchased IA, you will receive a registration code. Enter it here to fully enable Instant Answer.

Preferences-

IA's preferences dialog is shown below:


click on image to enlarge

Here's a brief overview of the IA preferences. A more detailed set of directions will be coming soon.

  • There can be an unlimited number of "sets" of preferences. You can have a set called "Lunch Break"; when you select that set and turn IA on, your lunch break message will go out. You can have a vacation set, a dinner set, etc. But a set is more than just a message; it's an entire set of preferences.
  • In each set, you can create different groups of people. Each group will have its own set of preferences. You can define different messages (first message and subsequent messages) that should be sent out to members of a certain group. Or you can have the members of a group ignored. Any person who writes you and who is not in any specific group will receive the default message.
  • You can choose amongst sets from the IA menu. There is now a submenu in the IA menu, called "Load set...". All available sets appear here; simply choose the one you want from the menu, and it will be active (once you activate IA).
  • There are so-called "global" preferences for each set; these prefs apply to all groups in the set. All other preferences---such as "Respond to first message only" or "Ignore messages" are group specific. (Of course, these preferences can cover everything if you don't define any groups, and you apply preferences to the default group)

How to create a new set:

Open the IA prefs application by choosing "Preferences" from the IA menu. The current set that will show up will be the default set; this is the set that IA is currently using. If you'd like to make a new set, choose "Sets..." from the File menu or hit Command-K. Simply hit the "New..." button to create a new set. You can make a certain set "active" (i.e. its prefs will be used by IA) by choosing "Make Active" in the sets window, or by choosing it from the IA menu.

How to create groups, and how to add people:

You cannot add anybody to the Default group. The Default group is only for "everybody else"---in case the sender of an IM is not in any group. So in order to add people to a group, you'll need to create a new one. To do this, click the Groups menu. Again, hit "New..." and name the new group, clicking OK when done.

Now you can select this group from the "Groups" menu. (It's in the main prefs window...it's a pull-down menu that follows after the text "Preferences for". To add names, simply click the "Add" button. You can enter as many screennames as you want, separated by commas. To remove names, click the "Remove" button.

The preferences underneath the text "Preferences for" apply to the selected group ONLY.

Use of this software is governed by the clauses of the LICENSE AGREEMENT

 

Website Designed by TheBettsBro., Inc.